Someone to call when things get stuck
IT support, team training, and polished presentations. Essential services to support your business without needing an internal IT department.
IT support
When a business doesn't have an IT department, fixing outages falls on whoever is slightly tech-savvy, even if it is not their job. We take on that role: you call, we take a look, remotely in most cases and on-site when needed.
We also intervene before things break. An IT setup where every workstation runs a different OS version, its own software, and lacks verified backups always ends up causing a costly incident. Setting everything right once prevents a large portion of future calls.
What we cover
- Windows, Mac, and Linux workstations
- Email and Microsoft 365
- File storage and sharing
- Printers and local network
- Backups and restores
- Accounts, access, and passwords
Training
Training takes place on your premises, using your own files, in small groups or one-on-one. Three areas, depending on what your team needs.
First, office tools: Excel beyond simple addition, Word for documents that stay properly formatted, Outlook, and the Microsoft 365 tools that most companies pay for without actually using.
Next, software development: we train developers directly on their own codebase and the tools they use every day.
Finally, artificial intelligence, which is our fastest-growing request. How to frame useful prompts, what these tools do well, what they make up, and above all, what never to share with them when data is confidential.
What we offer
Remote support
Taking control of your workstation with your approval to solve the issue while you keep working.
On-site support
When the issue involves the network, a printer, or hardware, we travel throughout the Lausanne region.
Workstation setup
Installation, configuration, accounts, business software, and backups. The machine arrives ready to use.
Office tools training
Excel, Word, Outlook, and Microsoft 365, working on your actual documents rather than abstract exercises.
AI training
What these tools can do, what they make up, and what not to trust them with when dealing with sensitive data.
PowerPoint presentations
Formatting your content for pitches, board meetings, or trade shows, with a reusable template included.
Presentations and decks
A poorly designed presentation does a disservice to a great topic. We take your content and format it for the occasion: pitches, board meetings, general assemblies, trade shows.
We focus as much on structure as on visual appeal. A slide containing fourteen bullet points will never be read, so the job often involves removing content rather than adding it. We also deliver a template in your brand colors, which you can reuse for future presentations.
An IT issue to resolve?
Describe the situation to us. We will tell you whether it calls for a quick fix, training, or a deeper setup cleanup.
Book a free consultation