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For the vast majority of projects, we recommend Shopify. It's the world reference in e-commerce. For clients who care about digital sovereignty, we can also consider PrestaShop or WooCommerce.

For a standard store, count between 4 and 8 weeks. This timeframe depends on the number of products, the level of customisation required, how quickly you provide your content, and our availability.

Yes. We integrate PCI-DSS certified payment gateways (Stripe, Twint, PayPal, etc.). All transactions are SSL/TLS encrypted.

Yes. We train you to manage your store : adding products, managing orders, tracking stock, handling returns. Shopify is recognised for being easy to use and training usually takes just one session.

You, for everything day-to-day: products, orders, inventory, prices. That's the point of the training, and a store whose manager depends on a provider to change a price is a poorly delivered store. For everything else, technical updates, monitoring, backups, and theme enhancements, we act as webmaster through our maintenance contract.

Yes. We can import your existing product catalogue (XLSX, CSV, API, etc.) from your previous platform or your ERP. Each migration is assessed on a case-by-case basis.

Yes, and we systematically recommend it for a store selling in Switzerland. It has become a default expected payment method : not offering it causes lost orders at the exact moment the buyer has decided.

The store is configured with the current Swiss rate, its reduced rates where applicable, and the handling of sales outside Switzerland. We configure the tool according to your situation, but we do not replace your fiduciary : for special cases, they decide and we apply.

Technically yes, the store handles multiple currencies, multiple shipping zones and distinct tax rules. The question to settle is customs and tax rather than technical, particularly regarding registration thresholds for European VAT. We discuss this during scoping so the store is configured in the right direction from the start.

According to the rules you define : flat rate, weight tiers, rates by zone, free shipping above an amount, in-store pickup. This is a point to treat seriously, as misconfigured fees are either a loss of margin on each order or a major cause of cart abandonment.

Shopify charges a monthly subscription and a commission on transactions, directly on their side. These are platform fees independent of our work. We present you the plans and commissions applicable to your volume at the time of scoping, so that your profitability calculation is based on real figures.