[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"\u002Fen\u002Fservices\u002Fecommerce":3},{"id":4,"title":5,"body":6,"description":150,"extension":151,"meta":152,"navigation":153,"ogImage":154,"path":155,"seo":156,"stem":157,"__hash__":158},"pages_en\u002Fen\u002Fservices\u002Fecommerce.md","E-commerce - Online Store",{"type":7,"value":8,"toc":147},"minimark",[9,30,42,66,70,76,81,109,113,130,137,141,144],[10,11,15,23],"hero",{":show-portfolio":12,"badge-icon":13,"badge-label":14},"true","hugeicons:shopping-bag-favorite","E-commerce",[16,17,18,19],"p",{},"Sell online, ",[20,21,22],"strong",{},"24\u002F7",[24,25,27],"template",{"v-slot:lead":26},"",[16,28,29],{},"We build high-performing online stores that turn visitors into buyers, and buyers into loyal customers.",[31,32,35],"description-block",{"title":33,"quote":34},"Why an online store?","\"Do business online, dude!\"",[16,36,37,38,41],{},"Online commerce represents an enormous opportunity. Your store is ",[20,39,40],{},"always open",", accessible from anywhere in the world, without the constraints of a physical location.",[31,43,45,48,63],{"title":44},"What truly sets a Swiss e-commerce store apart",[16,46,47],{},"Selling online from Switzerland is very different from selling from France or Germany, and that is precisely where most projects go off track.",[16,49,50,51,54,55,58,59,62],{},"First, there is ",[20,52,53],{},"Twint",", which many foreign agencies ignore even though it has become essential: a significant portion of your buyers will abandon their cart if they do not find it at checkout. Second, there is ",[20,56,57],{},"VAT at 8.1%",", its reduced rates, and the question of selling to the European Union, where exceeding thresholds triggers obligations best anticipated rather than discovered after the fact. Finally, there are ",[20,60,61],{},"shipping costs",", often underestimated: between Swiss Post, weight-tier rates, and cross-border delivery, a misconfigured rule can eat up your margin on every order.",[16,64,65],{},"We address these three points during the scoping phase, before we start building anything. Catching up on them after launch is always much more expensive.",[67,68],"feature-grid",{":features":69},"[{\"icon\":\"hugeicons:credit-card\",\"title\":\"Secure Payments\",\"desc\":\"Credit cards, Twint, PayPal, and more. All transactions are PCI-DSS certified.\"},{\"icon\":\"hugeicons:package-01\",\"title\":\"Inventory Management\",\"desc\":\"Real-time stock tracking with automatic alerts.\"},{\"icon\":\"hugeicons:mobile-programming-01\",\"title\":\"Mobile-first\",\"desc\":\"Over 70% of purchases happen on mobile. Your store is built with that in mind.\"},{\"icon\":\"hugeicons:search-02\",\"title\":\"E-commerce SEO\",\"desc\":\"Product pages optimised for Google, structured data, and automatic sitemap.\"},{\"icon\":\"hugeicons:shopping-cart-01\",\"title\":\"Optimised Checkout\",\"desc\":\"A smooth and intuitive purchase journey to maximise your conversion rate.\"},{\"icon\":\"hugeicons:analytics-01\",\"title\":\"Dashboard\",\"desc\":\"Track your sales, abandoned carts, and marketing performance in real time.\"}]",[71,72],"integration-grid",{":integrations":73,"description":74,"title":75},"[{\"icon\":\"hugeicons:credit-card\",\"label\":\"Twint\"},{\"icon\":\"hugeicons:credit-card-pos\",\"label\":\"Stripe\"},{\"icon\":\"hugeicons:paypal\",\"label\":\"PayPal\"},{\"icon\":\"hugeicons:bank\",\"label\":\"PostFinance\"},{\"icon\":\"hugeicons:delivery-truck-01\",\"label\":\"Swiss Post\"},{\"icon\":\"hugeicons:truck-delivery\",\"label\":\"DHL \u002F DPD\"},{\"icon\":\"hugeicons:calculator-01\",\"label\":\"Bexio\"},{\"icon\":\"hugeicons:mail-01\",\"label\":\"Mailchimp \u002F Brevo\"}]","A store isolated from the rest of your tools forces you to re-enter every order manually. We connect yours to what you already use, so data flows seamlessly without manual intervention.","What we connect to your store",[77,78],"platform-cards",{":platforms":79,"title":80},"[{\"name\":\"Shopify\",\"icon\":\"hugeicons:shopping-bag-favorite\",\"recommended\":true,\"description\":\"The world's leading e-commerce platform\",\"pros\":[\"No product limits\",\"Integrated payments (Shopify Payments)\",\"Very rich app ecosystem\",\"All-in-one platform\"]},{\"name\":\"PrestaShop \u002F WooCommerce\",\"icon\":\"hugeicons:store-02\",\"description\":\"Open-source solutions\",\"pros\":[\"No product limits\",\"Open source\"]}]","Platforms we use",[82,83,88,103],"hosting-block",{":card-items":84,"card-icon":85,"card-title":86,"title":87},"[\"Domain name\",\"SSL certificate\",\"Automatic backups\",\"GDPR \u002F nFADP compliance\"]","hugeicons:server-stack-01","Shopify Hosting","Hosting",[16,89,90,91,94,95,98,99,102],{},"For ",[20,92,93],{},"Shopify",", hosting is included and managed directly by the platform. ",[96,97],"br",{},"\nFor open-source solutions, we host with ",[20,100,101],{},"Infomaniak"," in Switzerland.",[16,104,105,108],{},[20,106,107],{},"Payment security"," is ensured by PCI-DSS certified gateways. All customer data is encrypted.",[110,111],"steps",{":steps":112},"[{\"number\":\"01\",\"title\":\"Project Analysis\",\"desc\":\"We define your products, delivery methods, payment options, and objectives together.\"},{\"number\":\"02\",\"title\":\"Integration\",\"desc\":\"Payment setup, shipping costs, VAT, product catalogue import if needed, and more.\"},{\"number\":\"03\",\"title\":\"Go Live\",\"desc\":\"Deployment and launch. You're ready to make your first sale.\"},{\"number\":\"04\",\"title\":\"Post-launch Follow-up\",\"desc\":\"Training and support to make sure your store runs smoothly.\"}]",[31,114,116,119,122],{"title":115},"Product pages drive revenue",[16,117,118],{},"This is the part of the project that everyone puts off, yet it is what decides your sales. A store with two hundred items means two hundred pages that each need to convince a buyer and be understood by Google.",[16,120,121],{},"In practical terms, a selling product page includes a title that uses the actual terms your customers search for, multiple photos on a neutral background with at least one in context, exact dimensions and weight, availability, and a description that answers the questions you already receive over the phone. Using your supplier's description word for word is the best way to remain invisible: dozens of stores publish the exact same text, and Google has no reason to rank you ahead of them.",[16,123,124,125,129],{},"We set up the structure, the structured ",[126,127,128],"code",{},"Product"," data that displays price and availability in search results, and we write a set of sample product pages that you can use as a model for the rest of your catalogue.",[131,132,134],"cta",{"title":133},"Ready to open your online store?",[16,135,136],{},"Let's talk about your project. A free, no-commitment initial meeting is offered to define your needs.",[138,139],"faq",{":questions":140},"[{\"question\":\"Which platform do you recommend?\",\"answer\":\"For the vast majority of projects, we recommend Shopify. It's the world reference in e-commerce. For clients who care about digital sovereignty, we can also consider PrestaShop or WooCommerce.\"},{\"question\":\"What is the delivery timeline?\",\"answer\":\"For a standard store, count between 4 and 8 weeks. This timeframe depends on the number of products, the level of customisation required, how quickly you provide your content, and our availability.\"},{\"question\":\"Are payments secure?\",\"answer\":\"Yes. We integrate PCI-DSS certified payment gateways (Stripe, Twint, PayPal, etc.). All transactions are SSL\u002FTLS encrypted.\"},{\"question\":\"Can I manage my store myself?\",\"answer\":\"Yes. We train you to manage your store : adding products, managing orders, tracking stock, handling returns. Shopify is recognised for being easy to use and training usually takes just one session.\"},{\"question\":\"Who takes care of the store once it's up and running?\",\"answer\":\"You, for everything day-to-day: products, orders, inventory, prices. That's the point of the training, and a store whose manager depends on a provider to change a price is a poorly delivered store. For everything else, technical updates, monitoring, backups, and theme enhancements, we act as webmaster through our maintenance contract.\"},{\"question\":\"Can you import an existing product catalogue?\",\"answer\":\"Yes. We can import your existing product catalogue (XLSX, CSV, API, etc.) from your previous platform or your ERP. Each migration is assessed on a case-by-case basis.\"},{\"question\":\"Do you offer Twint?\",\"answer\":\"Yes, and we systematically recommend it for a store selling in Switzerland. It has become a default expected payment method : not offering it causes lost orders at the exact moment the buyer has decided.\"},{\"question\":\"How is VAT handled?\",\"answer\":\"The store is configured with the current Swiss rate, its reduced rates where applicable, and the handling of sales outside Switzerland. We configure the tool according to your situation, but we do not replace your fiduciary : for special cases, they decide and we apply.\"},{\"question\":\"Can I sell to the European Union?\",\"answer\":\"Technically yes, the store handles multiple currencies, multiple shipping zones and distinct tax rules. The question to settle is customs and tax rather than technical, particularly regarding registration thresholds for European VAT. We discuss this during scoping so the store is configured in the right direction from the start.\"},{\"question\":\"How are shipping costs calculated?\",\"answer\":\"According to the rules you define : flat rate, weight tiers, rates by zone, free shipping above an amount, in-store pickup. This is a point to treat seriously, as misconfigured fees are either a loss of margin on each order or a major cause of cart abandonment.\"},{\"question\":\"What does Shopify cost in addition to the service?\",\"answer\":\"Shopify charges a monthly subscription and a commission on transactions, directly on their side. These are platform fees independent of our work. We present you the plans and commissions applicable to your volume at the time of scoping, so that your profitability calculation is based on real figures.\"}]",[142,143],"partners",{"type":142},[142,145],{"type":146},"customers",{"title":26,"searchDepth":148,"depth":148,"links":149},3,[],"Launch an e-commerce store with Shopify, PrestaShop, or WooCommerce, including secure payments, inventory management, and key integrations.","md",{},true,null,"\u002Fen\u002Fservices\u002Fecommerce",{"title":5,"description":150},"en\u002Fservices\u002Fecommerce","ej9u_vQDjFBUliFmcGNoaUrW0DZ1fWLqDAuua--ecAQ"]